This website is not optimized for your browser! Please upgrade it by clicking here

Job Offers

The PositionLegal Expert M/F
 
Our clientOur client is a prestigious Life Insurance company.

To reinforce Customer Services department, they create an exciting role of Legal Expert.
The overall purpose of this role is to leverage on service excellence to strengthen relationships with partners
and clients, as well achieve long-term positive cooperation during the life cycle of the policy.
 
Your role Provide cross-border support for clients moving to one of our core markets, mainly to France and Belgium
Develop and maintain a strong legal and tax knowledge on the covered markets
Ensure that complaints are addressed in a professional and timely manner, respecting the procedure at
all times
Be responsible of drafting and reviewing answers to clients requests
Deliver legal expertise to customer services team members as well as reviewing and advising them
Coordinate and/or follow specific and/or exceptional client instructions
Contribute to Department and Company projects according to the relevant expertise
Proactively ensure the Management team has the up to date and accurate technical information with
which to plan and implement any necessary changes
Identify and support improvements in quality and efficiency of service and quality
Act as a role model in all relations with internal customers to promote a culture of customer orientation
Support the team and individual team members in a proactive and constructive way to continuously
improve the teams performance
Develop strong working relationship with Sales and other internal stakeholders i.e. Compliance & Risk
Department
Train and share information and knowledge about the core markets to the Customer Services teams
Participate actively in marketing initiatives including event, newsletter, partner training, etc.
Review and update of general conditions, product documentation and policy documentation from a
customer services point of view
Support the product development & distribution channels by providing your expertise on our core
markets
Contribute to the good respect of the Group's compliance policies and risk management
Coordinate operations related to unlisted assets for the Department
Ensure the follow up of the tax reporting
 
Your Technical Skills Master Degree in Insurance/Finance or Law with a specialization in civil, matrimonial, inheritance and personal tax law
At least 5 years of experience in a legal position in life insurance industry; experience in a back office department is a strong asset.
Drafting skills
Good command of Pack Office
Fluent in French and English (written and spoken). Dutch would be considered as real asset.
 
Your Personal Skills Ability to listen to other opinions as well as being confident of your own and find balanced solutions
Problem solver and solution oriented attitude
Reliability and accountability
Excellent communication skills - be able to build effective relationships and adapt communication style to the counterparty, influential and persuasive skills
 
Our Offer
 
 
Apply Back to the list